Shipping & Returns Policy

If you are not satisfied with your purchase for any reason, return it within 30 days for a refund, subject to the following terms:

1. Knives cannot be used or re-sharpened
2. All items must be in new condition as when sent
3. Product Packaging must be in new condition with all original paperwork
4. Include a copy of the receipt/invoice with your return, with a note requesting either store credit or a refund to your original payment method.

Return Address

AK
PO Box 101
Ennice, NC 28623

A full refund will be issued for the product(s) cost. Shipping cost is non-refundable.

We do not have an “exchange” service. You may return the original item for a refund, and then place a new order for the new item.

Returned items must be sent with the shipping prepaid. We suggest that you insure the package as you are responsible for risk of loss on all returned packages. We also suggest that you make sure to pack the container properly for return as architectknives.com will not issue credit for product damaged while being sent back to us due to poor packaging and/or handling practices. Shipping on returned items is nonrefundable.

We do not accept returns for closeout items.

Shipping Charges

Shipping charges are non-refundable unless there is a defective item, or an error on our part that requires a return.

In this case we would pay for the shipping cost but our obligation is to reimburse the customer for the lowest cost shipping method available through the United States Postal Service.

Shipping Discrepancies

It is your responsibility to make sure that you received all of the items as shown on your packing slip. Failure to report shipping discrepancies within 15 days makes it difficult to accurately determine the problem. Discrepancies reported after 15 days may not be credited.

FREE USA SHIPPING

Our choice of free shipping (within USA, including Alaska, Hawaii and APOs) is applied to all orders. You may choose one of the upgraded shipping options as well.

Optional package insurance is offered by Route.com at checkout for a small fee. You may deselect this if no insurance is desired.

After your order is placed, you will receive email confirmation, and another email after it has shipped, including a tracking number if applicable. Please remember that Point-to-point tracking is done at the discretion of the carrier.

PROCESSING TIME

Orders normally ship within 3-5 business days. Expedited shipping is not available at this time. Any product showing IN STOCK is either on our shelves or on a truck en-route to us.

PLEASE NOTE: Occasionally we update product inventory quantities when a truck is en-route from our supplier. This can delay shipping 2-5 days. If your order is time-sensitive (Christmas gift, Birthday gift etc.) please let us know in the comments box during checkout.

TRANSIT TIME

Estimated delivery times supplied by USPS and UPS is usually correct; however delays do happen from time to time, extending the transit time. This is outside our control, and most times the package will be delivered successfully.

SHIPPING TO US MILITARY

To ship to a US Military Address (To ship to a US Military Address (Armed Forces America, Armed Forces Europe, or Armed Forces Pacific), please do the following:

On the checkout page, uncheck the checkbox for “use my billing address”

For “Address”, enter the address (ie: PSC 4526 Box 856)

For “City”, enter APO (Army Post Office) or FPO (Fleet Post Office)

Note: APO is used for All Army Units, FPO is used for Navy & Marines

For “State”, select Armed Forces America, Armed Forces Europe, or Armed Forces Pacific

For “Country”, select United States

For “Zip/postal code”, enter the zip code of the APO/FPO address you’re shipping to

INTERNATIONAL SHIPPING

Currently we do not offer International Shipping.

IF YOU ARE ORDERING A KNIFE, PLEASE MAKE SURE THAT IT IS LEGAL TO OWN WHERE YOU RESIDE.